Terms of Service

These terms govern your use of the BugCapturer browser extension, the Web SDK and app.bugcapturer.com.

πŸ“… Last updated: September 21, 2026 🏷️ Effective version: v1.4.2
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In short: Use BugCapturer lawfully, only report on sites you are allowed to report on, and do not use it to collect data you have no right to collect.

1. The service

  • BugCapturer consists of a browser extension, an embeddable Web SDK, a share page and a web console at app.bugcapturer.com.
  • The extension and the SDK are provided as-is; features may be added, changed or removed as the product evolves.
  • We may suspend the service for maintenance or security reasons, and will give notice where practical.

2. Accounts and eligibility

  • Some features require an account. You are responsible for keeping your credentials secure.
  • You must be old enough to enter into a binding agreement in your jurisdiction.
  • Do not share a single account between people; use a team when several people need access.

3. Acceptable use

  • Only capture and share content you have the right to capture and share. Do not record third-party pages without permission.
  • Do not upload unlawful, infringing, malicious or privacy-invasive content.
  • Do not attempt to bypass domain whitelists, rate limits or other technical controls.
  • Do not use the service to harass anyone or to build a dataset of personal information.

4. Your content and your responsibility

  • You keep ownership of the content you submit. You grant us the limited rights needed to store, deliver and display it as you direct.
  • If you embed the Web SDK, you are the controller of the reports your visitors submit, including any identity you pass in. You are responsible for informing them and for having a lawful basis.
  • We may remove content that violates these terms or applicable law, and will act on reported abuse within 24 hours.

5. Third-party integrations

  • You can send reports into third-party services such as Feishu Bitable or your own webhook. Those services are governed by their own terms.
  • You are responsible for the credentials you provide and for the data that ends up in your own systems.
  • We are not responsible for a third-party service's availability, accuracy or handling of the data delivered to it.

6. Plans, quotas and retention

  • Free, Pro and Enterprise plans differ in project count, seats, retention and support. The current terms are described on the pricing page.
  • Reports are kept for the retention period of your plan and deleted automatically afterwards.
  • We may change plan limits with reasonable notice. Continuing to use the service after a change means you accept it.

7. Suspension, termination and changes

  • You may stop using the service at any time and delete your shares from the console.
  • We may suspend or terminate an account that violates these terms, with notice where practical.
  • We may update these terms; material changes will be reflected in the date shown at the top of this page.

8. Disclaimer and limitation of liability

  • The service is provided without warranties of merchantability, fitness for a particular purpose or uninterrupted availability.
  • To the extent permitted by law, we are not liable for indirect or consequential losses, or for data you did not export.
  • Nothing in these terms limits liability that cannot be limited by law.

9. Governing law and contact

  • These terms are governed by the laws of the jurisdiction in which BugCapturer is established, without regard to conflict-of-law rules.
  • Questions about these terms: bugcapturer@gmail.com.

Contact

Questions about these terms, or about how the product handles your data?