The extension, the Web SDK and public share links work from day one, and Console plus network error capture is never gated. Upgrade when your team needs long-term retention, shared integrations and seats.
1 seat · 3 projects · 1 integration
Everything one person needs to start today.
20 seats · unlimited projects
For small teams that report daily and share one integration.
Unlimited seats · custom retention · team branding
For agencies and client-facing teams: seats, retention and branding shaped around your workflow.
Prices are in USD, and the custom plan is quoted on request; extra Team seats are $3/seat/mo. New accounts get a 14-day full-feature Team trial; once it ends, redeem an activation code under Plan & billing in the console — online payment is coming soon.
Every plan includes the extension plus Console and network error capture. The differences are retention, seats and collaboration.
| Capability | Free | Team | Custom |
|---|---|---|---|
| Screenshot / annotate / record (≤60s) | ✓ | ✓ | ✓ |
| Console and network error capture | ✓ | ✓ | ✓ |
| Web SDK and no-signup viewing | ✓ | ✓ | ✓ |
| Reporters and viewers | Free and unlimited | Free and unlimited | Free and unlimited |
| Share retention | 30 days anon / 90 signed in | Long-term | Custom 1–N years |
| Share page watermark | Shown | Removed | Removed |
| Password protection and custom expiry | — | ✓ | ✓ |
| Share management and view analytics | — | View counts | Details + export |
| Seats | 1 | 20 seats | Unlimited |
| Projects / integrations | 3 projects / 1 | Unlimited | Unlimited |
| Team seats and roles | — | ✓ | ✓ |
| Shared integrations | — | ✓ | ✓ |
| Audit export of delivery logs | — | ✓ | ✓ |
| Team branding and custom retention policy | — | — | ✓ |
Whatever plan you are on, these behave the same way.
Screenshot, annotate, record, and collect Console/Network context.
One script tag so visitors can report without installing anything.
Turn any report into a public link anyone can open in a browser.
Sensitive URL parameters are replaced with *** before anything is stored.
No. Screenshots, annotation, recording and the Web SDK are usable on the Free plan. Paid plans exist for teams that need more projects, seats and retention.
New accounts get a 14-day full-feature trial, no credit card required. After it ends, redeem an activation code under Plan & billing in the console, or contact us. This page does not take payment yet — that is coming soon.
Reports already shared stay available until their retention period ends, and new submissions fall back to the Free plan limits. Nothing is deleted without notice.
The SDK is served from our CDN and configured through your project. If you have deployment constraints, talk to us.
Paid plans come with a 14-day full-feature trial, no credit card required, and you can request a full refund within 30 days of purchase.
No. Reporters and viewers are free and unlimited, and opening a share link needs neither an extension nor an account — on every plan.
Activation is handled manually for now: email bugcapturer@gmail.com with the plan you want. We reply within one business day with the payment options (PayPal or bank transfer) and send your activation code as soon as the payment clears — redeem it under Plan & billing in the console. Self-serve online payment is coming soon.