# BugCapturer Docs > Official BugCapturer documentation. BugCapturer captures visual feedback two ways — a browser extension for testers and a Web SDK for site visitors — and routes every report to a destination you choose (this site, a shared team integration, or your own), including Feishu Bitable and generic webhooks. Available in English and Simplified Chinese. - Product site: https://www.bugcapturer.com/ - Console (sign in): https://app.bugcapturer.com/login - Docs home: https://www.bugcapturer.com/docs/ - 中文文档: https://www.bugcapturer.com/docs/zh/ ## Documentation (English) ## Overview - [Product overview](https://www.bugcapturer.com/docs/getting-started/overview/): What BugCapturer is, the two capture modes, the two ways to use it, and how a report flows - [Installation guide](https://www.bugcapturer.com/docs/getting-started/install-guide/): Install BugCapturer from the Chrome Web Store or Microsoft Edge Add-ons, or load the offline package manually when the stores are unreachable ## Extension - [5-minute quick start: your first report with the extension](https://www.bugcapturer.com/docs/extension/quick-start/): From an installed extension to your first annotated screenshot — the shortest complete path - [Screen recording](https://www.bugcapturer.com/docs/extension/recording/): Record the current tab (up to 60 seconds), trim on the timeline, extract frames, share with colleagues. - [Technical context](https://www.bugcapturer.com/docs/extension/technical-context/): Which details are collected automatically, where they come from, and how URLs are masked. - [Keyboard shortcuts, updates & permissions](https://www.bugcapturer.com/docs/extension/reference/): Keyboard shortcuts for the popup and the annotation editor, how updates arrive, and what each permission is used for ## Web SDK - [5-minute quick start: your first visitor report](https://www.bugcapturer.com/docs/web-sdk/quick-start/): Create a project, paste one script tag, and collect your website's first visitor report — visitors install nothing - [Reporter identity](https://www.bugcapturer.com/docs/web-sdk/reporter-identity/): How to attach the signed-in user to every report — configuration, verification, and why it pays off - [Configuration reference (BugCapturerConfig)](https://www.bugcapturer.com/docs/web-sdk/configuration/): Every field of window.BugCapturerConfig — type, default, behaviour and interaction with server-side project settings ## Integrations - [Integrations overview](https://www.bugcapturer.com/docs/integrations/overview/): How BugCapturer integrations work, supported platforms, and a comparison of the two connection methods - [Custom Webhook: deliver to any endpoint](https://www.bugcapturer.com/docs/integrations/generic-webhook/): Push every BugCapturer share as a signed JSON payload to n8n, Zapier, Make, or your own system - [Lark Bitable](https://www.bugcapturer.com/docs/integrations/feishu/): Two ways to connect — automation webhook trigger (recommended) and a custom app via the Lark Open Platform, with field reference and error troubleshooting - [Slack](https://www.bugcapturer.com/docs/integrations/slack/): Send every BugCapturer share as a Block Kit card to a Slack channel through an Incoming Webhook - [Microsoft Teams](https://www.bugcapturer.com/docs/integrations/teams/): Send every BugCapturer share as an Adaptive Card to a Teams channel using a Workflows (Power Automate) webhook - [Delivery logs & retries](https://www.bugcapturer.com/docs/integrations/delivery-logs/): One log entry per attempt: the fields, the retry schedule, where to look, and how to read a failure. - [Auto-disable & recovery](https://www.bugcapturer.com/docs/integrations/auto-disable/): Why an integration gets disabled automatically, how the counter works, and how to bring it back. ## Security & Privacy - [Data flow, storage & retention](https://www.bugcapturer.com/docs/security/data-flow/): What stays local, what gets uploaded, where it is stored, and when it expires (30 / 90 days). - [Privacy red lines](https://www.bugcapturer.com/docs/security/privacy-boundaries/): URL masking, the SDK's cookie boundary, and what we deliberately never collect. - [Reporting abuse & takedown](https://www.bugcapturer.com/docs/security/report-and-takedown/): How to report an abusive share link, and what happens next. ## Troubleshooting - [FAQ](https://www.bugcapturer.com/docs/troubleshooting/faq/): Plans, quotas, retention, whether recipients need an account — the questions we get most. - [SDK & extension troubleshooting](https://www.bugcapturer.com/docs/troubleshooting/sdks-and-plugins/): Widget missing, capture failing, 403/429, no new row in the table — a symptom-to-fix table. - [Service status & support](https://www.bugcapturer.com/docs/troubleshooting/status/): Where to check service status, and how to reach us. ## 简体中文文档 ## 概览 - [产品概览](https://www.bugcapturer.com/docs/zh/getting-started/overview/): BugCapturer 是什么、两种采集方式与两条采集通路、三个报告落点，以及贯穿全部文档的名词表 - [安装指南](https://www.bugcapturer.com/docs/zh/getting-started/install-guide/): 从 Chrome 网上应用店或 Microsoft Edge 加载项安装 BugCapturer，或在无法访问商店的网络环境下手动加载离线安装包 ## 浏览器插件 - [5 分钟上手：用插件提交第一条反馈](https://www.bugcapturer.com/docs/zh/extension/quick-start/): 从装好插件到把第一条带标注的截图分享出去——最短的完整链路 - [屏幕录制](https://www.bugcapturer.com/docs/zh/extension/recording/): 录制当前标签页（最长 60 秒）、裁剪时间轴、提取帧、分享给同事。 - [技术上下文](https://www.bugcapturer.com/docs/zh/extension/technical-context/): 自动采集了哪些信息、来源是什么、URL 如何脱敏。 - [快捷键、更新与权限说明](https://www.bugcapturer.com/docs/zh/extension/reference/): 插件与标注编辑器的键盘快捷键、更新机制，以及每个权限用来做什么 ## Web SDK - [5 分钟上手：嵌入 SDK 收到第一条访客反馈](https://www.bugcapturer.com/docs/zh/web-sdk/quick-start/): 建一个项目、粘一行 script，然后收到你的网站的第一条访客提交的报告——访客侧无需安装任何东西 - [反馈人身份](https://www.bugcapturer.com/docs/zh/web-sdk/reporter-identity/): 如何把当前登录用户挂到每条报告上——配置方式、验证方法与好处 - [配置项参考](https://www.bugcapturer.com/docs/zh/web-sdk/configuration/): window.BugCapturerConfig 的每个字段——类型、默认值、行为，以及与服务端项目配置的关系 ## 集成指南 - [集成总览](https://www.bugcapturer.com/docs/zh/integrations/overview/): BugCapturer 集成的工作原理、支持的平台与两种接入方式对比 - [Webhook](https://www.bugcapturer.com/docs/zh/integrations/generic-webhook/): 把 BugCapturer 的每条分享以 HMAC 签名的 JSON 推送到 n8n、Zapier、Make 或你自己的系统 - [飞书](https://www.bugcapturer.com/docs/zh/integrations/feishu/): 两种接入方式——自动化 Webhook 触发（推荐，免审批）与企业自建应用 API（自动创建标准列），含字段说明与报错排查。 - [Slack](https://www.bugcapturer.com/docs/zh/integrations/slack/): 通过 Incoming Webhook 把每条 BugCapturer 分享以 Block Kit 卡片发到 Slack 频道 - [Microsoft Teams](https://www.bugcapturer.com/docs/zh/integrations/teams/): 通过 Workflows（Power Automate）webhook 把每条 BugCapturer 分享以自适应卡片发到 Teams 频道 - [投递日志与重试机制](https://www.bugcapturer.com/docs/zh/integrations/delivery-logs/): 每次派发尝试的记录字段、5s/15s 退避重试、在哪里看日志、如何用日志定位失败 - [自动停用与恢复](https://www.bugcapturer.com/docs/zh/integrations/auto-disable/): 连续 20 次投递失败自动停用、邮件提醒、测试写入不计入、每日守护扫描与手动恢复 ## 安全与隐私 - [数据流、存储与保留期](https://www.bugcapturer.com/docs/zh/security/data-flow/): 什么留在本地、什么会上传、存在哪里、何时过期（30 / 90 天）。 - [隐私红线](https://www.bugcapturer.com/docs/zh/security/privacy-boundaries/): URL 脱敏、SDK 不读 Cookie 的边界，以及我们刻意不采集的东西。 - [举报与下架流程](https://www.bugcapturer.com/docs/zh/security/report-and-takedown/): 如何举报滥用分享链接，以及后续处理。 ## 故障排查 - [常见问题](https://www.bugcapturer.com/docs/zh/troubleshooting/faq/): 档位、配额、保留期、收件人是否需要账号 —— 问得最多的问题。 - [SDK 与插件排错](https://www.bugcapturer.com/docs/zh/troubleshooting/sdks-and-plugins/): 悬浮球不显示、截图失败、403/429、表格没有新行 —— 症状到处置的对照表。 - [服务状态与联系支持](https://www.bugcapturer.com/docs/zh/troubleshooting/status/): 在哪看服务状态、如何联系我们。